ScreenKin Support
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iPhone / iPad (iOS)
iPhone / iPad Setup Guide
View reports from iPhone / iPad
iOS Uninstall Guide
Android
Android Setup Guide
Add your child's Android device to your ScreenKin Account
Web Filtering / Content Blocker for Android
Android Battery Life Suggestions
Accessibility Permission Issues
Android app shutdown event
Black screenshots from Android device
Android Uninstall Guide
Why does the monitoring app keep asking for the screencast permission?
No internet when filter enabled
Android screencast permission and Streaming services
Screenshot with Lock icon
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Windows
Windows Setup Guide
Add your child's Windows computer to your account
Windows Firewall Fix
Windows Text Redaction on non-English machines
Windows Uninstall Guide
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MacOS (OSX)
MacOS (OSX) Setup Guide
MacOS Uninstall Guide
Chromebook (Chrome OS)
Chromebook Setup Guide
Add your child's Chromebook to your account
Filtering / Content Blocker for Chromebooks
Chrome OS Permission Guide
Lockdown guest mode, other profiles.
Chrome OS Uninstall Guide
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Linux
Linux Setup Guide
Add your child's linux device to your account
Linux Uninstall Guide
Kindle
Kindle Fire Setup Guide
Add your child's Kindle Fire Tablet to your account
Kindle Uninstall Guide
Account Management
How do I cancel my subscription?
How do I change my ScreenKin e2ee passcode?
How do I update my payment method?
How do I create a ScreenKin account?
How do I subscribe?
How do I disable end-to-end encryption?
How do I enable end-to-end encryption?
How do I lock my account?
How do I reset my ScreenKin e2ee passcode if I've forgotten it?
How do I unlock my account?
How do I upgrade/downgrade my ScreenKin subscription?
How do I switch the account email address?
How do I change my ScreenKin account password?
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Device Management
Add new device to account
Change device settings
Adjust blur levels
Adjust monitoring
Adjust screenshot interval/frequency
Change text redaction setting
Adjust risk rating sensitivity levels
Delete device from account
New phone/device guide
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Reports
How do I set up reports?
How do I remove a report recipient?
Change report frequency
Misc
ScreenKin App Domains
Download Event Log
Excessive screenshots
Incognito / Private browser
Airplane / Offline Mode
High risk screenshot inaccuracy
Why you're asked to enter end-to-end encryption passcode
Screenshot interval frequency explained
Troubleshoot "No Events Captured"
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