ScreenKin Support
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iPhone / iPad (iOS)
iPhone / iPad Setup Guide
View reports from iPhone / iPad
iOS Uninstall Guide
Android
Android Setup Guide
Add your child's Android device to your ScreenKin Account
Web Filtering / Content Blocker for Android
Android Battery Life Suggestions
Accessibility Permission Issues
Android app shutdown event
Android Uninstall Guide
No internet when filter enabled
Black screenshots from Android device
Android screencast permission and Streaming services
Why does the monitoring app keep asking for the screencast permission?
Screenshot with Lock icon
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Windows
Windows Setup Guide
Add your child's Windows computer to your account
Windows Firewall Fix
Windows Uninstall Guide
Windows Text Redaction on non-English machines
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MacOS (OSX)
MacOS (OSX) Setup Guide
MacOS Uninstall Guide
Chromebook (Chrome OS)
Chromebook Setup Guide
Add your child's Chromebook to your account
Filtering / Content Blocker for Chromebooks
Chrome OS Uninstall Guide
Chrome OS Permission Guide
Lockdown guest mode, other profiles.
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Linux
Linux Setup Guide
Add your child's linux device to your account
Linux Uninstall Guide
Kindle
Kindle Fire Setup Guide
Add your child's Kindle Fire Tablet to your account
Kindle Uninstall Guide
Account Management
How do I update my payment method?
How do I cancel my subscription?
How do I create a ScreenKin account?
How do I enable end-to-end encryption?
How do I disable end-to-end encryption?
How do I change my ScreenKin e2ee passcode?
How do I lock my account?
How do I reset my ScreenKin e2ee passcode if I've forgotten it?
How do I upgrade/downgrade my ScreenKin subscription?
How do I change my ScreenKin account password?
How do I switch the account email address?
How do I subscribe?
How do I unlock my account?
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Device Management
Add new device to account
Change device settings
Adjust blur levels
Adjust risk rating sensitivity levels
New phone/device guide
Delete device from account
Adjust monitoring
Adjust screenshot interval/frequency
Change text redaction setting
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Reports
How do I remove a report recipient?
Change report frequency
How do I set up reports?
Misc
Excessive screenshots
ScreenKin App Domains
High risk screenshot inaccuracy
Download Event Log
Incognito / Private browser
Screenshot interval frequency explained
Why you're asked to enter end-to-end encryption passcode
Troubleshoot "No Events Captured"
Airplane / Offline Mode
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